I open the app on my way home from work, then just keep walking.

On my way home from work, I sometimes open the app I need, then close it because I don’t know what to tap.

Scenes

  • I open the app, then close it again. — At the crosswalk on my way home from work, I open the bus arrival app. I look for my stop, then close the screen and keep walking as usual.
  • Too many buttons hide the first step — When you’re unsure whether to search for the stop name or tap your current location, the app can seem even more complicated. All the unfamiliar features catch your eye at once.
  • Break it into steps, and learning feels manageable — When we talk about digital life in later-life planning sessions, we don’t try to learn an entire app at once. Choosing one feature you need today and practicing it tends to stick with you longer.
  • Today, just try finding your stop — Tonight, open the app and try searching for your stop name. Even if you can’t find the arrival time, finding the search bar again is a step toward feeling more familiar with it.
  • Getting familiar takes practice — It’s okay if it doesn’t come naturally the first time. Onyu will work with you to explore unfamiliar features as part of preparing for daily life.

Stories by Onyu

Business information

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